On-site consulting
for repair shops
Less guessing. Fewer excuses. Better profits.
I come to your shop, identify what’s getting in your way, and help you fix it.
There are plenty of good coaching organizations out there. Most bring a system — focused on car count, marketing, or something else — and install it into your business. Nothing wrong with that, and quite often it results in a measure of success. But the numbers often don’t tell the whole story — there is usually a deeper truth.
Is performance down because of skill gaps or because techs are waiting on parts? Is car count down because of marketing — or because the facility turns customers away before they park? Is conversion poor because of software — or because the wrong person is answering the phone?
I won’t sugar coat it. I’ll tell you what’s broken, who’s responsible, and what has to change if you want better results.
- • You want motivation without accountability
- • You’re looking for a quick fix without changing behavior
- • You’re not willing to make the changes necessary to succeed
- • Yes.
- • Still far cheaper than continuing to run a failing business.
- • Our fee schedule ties our success directly to yours.
Services
- Facility + workflow walk-through
- Bottlenecks and quick wins
- Written priorities
- Dispatching & load leveling
- Tech efficiency
- Comeback control
- Phone/advisor fundamentals
- Review & reputation basics
- Simple follow-up systems
Process
Quick call to understand your shop and goals.
Walk-through, observe, interview, identify quick wins.
Clear priorities, assignments, and KPI targets.
Weekly check-ins so improvements stick.
Results
What shops commonly improve with consistent execution.
Better flow through the bays and fewer surprises.
- Daily game plan
- Higher billed hours
- Fewer comebacks
- Cleaner facility
Stronger communication, stronger ARO.
- Higher close rate
- Cleaner estimates
- Better follow-up
- More reviews
“Jim has a no-nonsense, humorous way of looking you in the eye and telling you where you’re failing — while building you up and giving you the answers.”
“This is a very human business. Jim reminds you of that while arming you to finally take control of your success.”
“If you want to win, just do what he says. The message changes your direction.”
Call for more info
Direct conversation. Honest answers.